There is really only so much tech support can do in some cases.  custemor service is it plugged in 

https://i1.wp.com/www.sycmu.com/wp-content/uploads/2016/01/IMG_2501.jpg?fit=620%2C730https://i1.wp.com/www.sycmu.com/wp-content/uploads/2016/01/IMG_2501.jpg?resize=150%2C150SYCMUCrazyFailHumorJokescustomer service,plug it in,tech supportThere is really only so much tech support can do in some cases.   Best Jokes, Clean Humor, Funny Pics